Privacy Policy

Introduction

Who We Are & What This Policy Covers

iLife Vantage ("iLife Vantage," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our online and mobile resources, including our website and apps.

Effective Date: May 6, 2024. This policy replaces any prior privacy policy or statement we may have provided regarding our handling of personal information.

What We Collect

What Information We Collect

There are two types of information that we obtain from you online and then store and use: (i) non-personal information collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide or that is collected automatically.

Voluntarily Submitted Information

If you participate in certain activities via our online and mobile resources, you may be asked to provide information about yourself. The types of personal information we collect include:

Identifiers: Such as your name, email address, physical address, and phone number.
Professional Information: Such as the business you are in.
Financial Information: Such as your credit card information. We do not sell, rent, or trade voluntarily submitted personal information with third parties.
Emails and Online Forms: When you send us an email or fill out an online form, your email address and any other personal information included are retained by us to respond to you and process your request.
Registering for an Account: When you register for an account, you submit personal information such as your name and email address, which we use to create and manage your account.
Registering for Events: When you register for services, webinars, events, or programs we host, you may submit identifiers and, where a fee is required, financial information.
Community Features: Information posted via social media-like community features will be in the public domain and not covered by this Privacy Policy.

Automatically Collected Information

When you visit our online and mobile resources, basic information is passively collected through your web browser via tracking technologies such as cookies — small text files downloaded onto your device that allow us to recognize your device and store information about your preferences or past actions.

Who We Collect From

Who We Collect Information From

At iLife Vantage, we collect personal information from various groups of individuals in order to provide our services, enhance user experiences, and maintain our business operations. These groups include:

Website Visitors and Users: Individuals who visit or interact with our online and mobile resources, including potential customers exploring our offerings.
Customers: Individuals who purchase our services or engage with us professionally, including those registered for events, using our services, or subscribed to our newsletters.
Employees and Job Applicants: Current workforce and those applying for job openings. We collect professional and employment-related personal information as expected from an employer.
Vendors and Business Partners: Third-party vendors and business partners with whom we interact in connection with our contractual and business relationships.

Personal information generally refers to information that can be used to identify you or that can be easily linked to you — such as your name, address, telephone number, and email address. We consider personal information in accordance with applicable definitions under the CCPA and GDPR where applicable.

How We Protect Your Information

How We Protect Collected Personal Information

iLife Vantage is committed to safeguarding your personal information. We have implemented a robust security program that includes technical, administrative, and organizational measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

Technical Measures

We use industry-standard encryption technologies to protect sensitive information transmitted online, including SSL encryption and firewall protection to prevent unauthorized access to our systems.

Administrative Measures

We have internal policies and procedures to ensure that only authorized personnel have access to personal information. Our employees receive regular training on data protection and privacy policies.

Organizational Measures

We employ physical security measures to protect our facilities and data centers, including access control, surveillance, and regular security audits.

Limitations

While we take reasonable measures to protect your personal information, no security system is completely foolproof. We cannot guarantee that your information will be entirely free from unauthorized access, misuse, or alteration. In the event of a data breach, we have procedures in place to promptly address the issue and mitigate any potential harm.

Incident Response

In the event of a security incident involving your personal information, our dedicated incident response team will work to identify, contain, and resolve the issue. We will notify you and relevant authorities as required by applicable law.

Third-Party Security

We require third-party vendors and business partners to adhere to similar data protection standards and enter into agreements that restrict their use of personal information solely for the purposes for which it was provided.

Who We Share With

Who We Share Personal Information With

At iLife Vantage, we take your privacy seriously and only share your personal information in specific circumstances. We do not sell or rent your personal information to third-party data vendors or marketing companies. However, we may share your information in the following cases:

Affiliates: We may share your information with our affiliates, who will use it in a manner consistent with this privacy policy.
Legally Compelled Disclosures: We may disclose your information when required by law, such as in response to court orders or subpoenas.
To Prevent Harm: We may disclose your information when necessary to protect our rights, property, other users, or anyone else who could be harmed.
Business Transfers: If iLife Vantage or any affiliate is acquired or merged with a third party, your information may be transferred as part of that transaction.
Vendors and Business Partners: We may share your information with vendors and business partners with whom we have a contractual relationship, disclosing only the information necessary to perform their tasks.

We aim to bind our vendors and business partners to strict confidentiality standards through written contracts. We restrict what they can do with the personal information we provide and attempt to prevent transfers outside the United States without our consent.

Your Rights & Options

Your Rights and Options

You have certain rights and options regarding your personal information. The specific rights available to you may vary based on your location and applicable data protection laws.

Access: You have the right to access the personal information we hold about you and request a copy to review for accuracy.
Correction: If you believe any personal information we have is incorrect or incomplete, you have the right to request a correction or update.
Deletion: You may have the right to request that we delete your personal information, subject to certain legal or contractual limitations.
Opt-Out: You can opt out of receiving marketing communications by following the opt-out instructions in our emails or contacting us directly. You may still receive transactional or service-related communications.

California Residents

What We Collect from California Residents (CCPA)

When we collect personal information from California residents, we are subject to and must comply with the California Consumer Privacy Act (CCPA). The categories of personal information we collect may include:

Identifiers: Such as names, addresses, IP addresses, and similar identifiers.
Customer Records: Such as names, addresses, telephone numbers, and credit card information.
Commercial Information: Such as products or services purchased.
Internet/Electronic Activity: Such as browsing history and search history.
Geolocation Data: Including geographic coordinates and physical locations.
Audio, Video, and Electronic Information: Such as recorded communications or images.

Rights of California Residents

Right to Know: Request disclosure of the categories and specific pieces of personal information collected about you, sources, business purposes, and categories of third parties with whom it is shared.
Right to Delete: Request deletion of any personal information collected from or about you, subject to legal or contractual obligations.
Right to Opt-Out: Opt out of the sale of your personal information to third parties.

GDPR

EU General Data Protection Regulation (GDPR)

We collect or otherwise obtain personal information from data subjects located in jurisdictions covered by the GDPR. We rely on legitimate interest as the lawful basis for such collection, use, and disclosure. We do not sell your personal information or use it for automated decision-making.

Cross-Border Data Transfers

If we transfer personal information from GDPR jurisdictions to locations not deemed by the European Commission to have adequate privacy protections, we do so in compliance with GDPR requirements.

Rights of Data Subjects in GDPR Jurisdictions

Right to Transparency: You have the right to clear information about how your personal information is used.
Right to Access: You have the right to access your personal information and obtain a copy of it.
Right to Correct and Delete: You have the right to correct inaccurate information or request deletion of your personal information.
Right to Restrict and Object: You have the right to restrict or object to the processing of your personal information.

To exercise your rights under GDPR, please contact us at [email protected]. Your ability to exercise these rights is subject to certain conditions and exemptions under the GDPR.

Children's Privacy

At iLife Vantage, we are committed to protecting the privacy of children. Our online and mobile resources are not intended for children under the age of 13, and we do not knowingly collect personal information from them without verifiable parental consent, as required by COPPA.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected]. We will take appropriate steps to delete such information from our systems.

Teenage Users

Our online and mobile resources are also not intended for use by individuals between the ages of 13 and 18 without the supervision of a parent or guardian. If you are a minor between the ages of 13 and 18, you should seek permission from a parent or guardian before engaging with our online and mobile resources.

Policy Changes

Right to Change This Privacy Policy

iLife Vantage reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any such updates or modifications will be effective upon posting the revised policy on this page with an updated effective date.

We encourage you to periodically review this page for the latest information on our privacy practices. This policy replaces any prior privacy policy or statement that we may have provided regarding our handling of personal information.

Communications & A2P

Communications With You & A2P 10DLC Compliance

At iLife Vantage, we strive to communicate effectively and appropriately with our customers. We may use the following communication methods:

Email: Transactional or marketing emails based on your preferences or actions. You can opt out at any time using the unsubscribe link provided.
Phone Calls and Text Messages: For time-sensitive information or marketing purposes. By providing your phone number, you consent to receive communications through this channel, including potential automated calls or messages.
Direct Mail: In some cases, we may use traditional mail to send information or marketing materials.

A2P 10DLC Compliance

We comply with A2P 10DLC regulations established by the telecommunications industry to manage application-to-person messaging in the United States:

Consent: We ensure you provide explicit consent before receiving A2P messages, obtained through our online forms or other voluntary opt-in mechanisms.
Transparency: We provide clear information about our messaging practices, including how to opt out, in our terms of service and at opt-in.
Opt-Out Mechanism: You can reply with "STOP" or follow instructions provided in the message to unsubscribe at any time.
Message Content: Our A2P messages contain relevant and useful information and avoid unnecessary or misleading content.

To update your communication preferences or opt out of any communication channel, please contact us at [email protected].

Contact Us

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the following information:

Company: iLife Vantage
Mailing Address: 4701 Patrick Henry Dr, Building 17, California CA 95054
Email: [email protected]

We aim to respond to all inquiries within a reasonable time frame. When contacting us, please provide sufficient information to identify yourself and the nature of your request so we can respond effectively.